John Bateson

Answering the Call
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​Based on my experiences as executive director of a mental health agency for 16 years and deputy director of a social service agency for 15 years, this book tells from the trenches what it's like to lead a nonprofit organization. Subjects include building a strong and effective governing board, managing and inspiring staff, developing efficient and effective programs, fundraising, recruiting and retaining talented volunteers, marketing the agency, and planning for the future. In addition, there are chapters on financial management, advocacy, and cultural competency. The workload is often crushing and the stress level in the nonprofit world can be high, yet being able to look around a community and see tangible evidence of success makes it all worthwhile.